ebook

If you’re struggling with how to leverage Twitter for yourself or your business, I encourage you to download a complimentary copy of the new ebook Embracing Twitter. I am honored to say I shared my insights into using Twitter for customer service, with 30 other also donating their tips and insights. There is no cost [...]

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A few months back, I contributed a chapter on creating a great voicemail greeting to a fantastic book called Launchpad. It was available in paperback, and from the responses I got from those who read it, they really enjoyed the book. Today, I am honored to share the book in its entirety, free for you [...]

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