customer service week

One of the most obvious, yet overlooked, points about customer service is to use your common sense when you’re making decisions. The immediacy of social media makes it even more obvious that this is overlooked. In honor of Customer Service Week, here are my 9 Ways to Deliver Common Sense Customer Service. First impressions matter [...]

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This week when you go to your favorite coffee shop, get your hair cut, talk to your cell phone or cable company, or even go grocery shopping, pause for an extra second and thank those who serve you. It’s Customer Service Week and all week over at Slacker Manager, I’m going to be sharing my [...]

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