This week when you go to your favorite coffee shop, get your hair cut, talk to your cell phone or cable company, or even go grocery shopping, pause for an extra second and thank those who serve you.
It’s Customer Service Week and all week over at Slacker Manager, I’m going to be sharing my best tips on making a GREAT customer service week.
If you want a little inspiration this week, I’m doing a webinar this Thursday called Recession Proof Your Customer Service, along with 4 other great sessions from:
- Rich Hand, Executive Director of Membership for HDI
- Chris Dancy, Founder of ServiceSphere
- Brandon Caudle, Author of Customer Service Voodoo
- Pete McGarahan, President of McGarahan and Associates
If you’re a member of HDI, all 5 webinars are complimentary. There are many levels of membership for HDI, so if you’re an IT service and support professionals, I encourage you to sign up and join us for the webinars!
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Hi Phil .. it is as you say so important to acknowledge your customers and if possible have some personal interaction with them, or something very relative to the product or service you are offering – so that you start off on a good relationship and maintain it .. always good for future business.
Due to my challenges with my elderly I haven’t been able to visit a local fruit and veg store much, as my energies have gone elsewhere .. the shop owner doesn’t even acknowledge me .. doesn’t make me want to go back .. and in times of recession .. even my small weekly spend must help!
Thanks – enjoy the seminar and the interactions you’re getting ..
Hilary Melton-Butcher
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