If you’re struggling with how to leverage Twitter for yourself or your business, I encourage you to download a complimentary copy of the new ebook Embracing Twitter. I am honored to say I shared my insights into using Twitter for customer service, with 30 other also donating their tips and insights. There is no cost [...]
A recent ruling by the National Labor Relations Board says you can’t fire people for what they say on Facebook and Twitter, contrary to previous reports where folks have been fired for Facebook and Twitter stupidity. If you didn’t know, I’m not a lawyer, so please do NOT take this as legal advice. I am [...]
I frequently get asked “What are some good resources for creating a good Twitter strategy. I honestly have never looked for one before, so I thought instead I’d share my strategy for days when I just want to broadcast on Twitter. These days are few and far between for me, but for an organization, I [...]
Recently I did a presentation for Social Media Breakfast Milwaukee. Unfortunately I didn’t get a chance to share my PowerPoint slides as we had no wall to project things on. I promised everyone they’d get the slides, so here they are. If you’re a registered user at http://slideshare.net, you can download them in PDF format. [...]
Note from Phil: This is a guest post by David Pogue, Author of The World According to Twitter. The book is perfect for flipping through when you need a laugh, or for leaving in the guest room for when friends come over to visit. What follows is an excerpt from David’s book, and I think [...]
A few weeks back I had a great presentation all about Twitter shared with me from the amazingly talented Meryl Evans. I had meant to share it with you back when I first heard about it. This presentation is called “A Twitter Mystery” and it’s an outstanding overview of all things Twitter. If you’re still [...]