Innovation

Recently I’ve been able to talk to Jane Stevenson and Bilal Kaafarani about their new book Breaking Away. It’s a fantastic book about how great leaders create innovation, and it’s filled with tips on how your business can be more innovative without breaking the bank. What follows are some questions that can help your business [...]

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NOTE from Phil: What follows is a guest post from Stephen Smith about Creativity at Work, something I think we can all use a little more of. A common complaint I hear from a lot of people is they don’t get to express their Creativity at work. Some cite being too busy, too confined or [...]

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NOTE from Phil: What follows is an overview of a new, innovative book called Personality Poker by Stephen Shapiro. If you read all the way to the bottom, you’ll learn how you can win 1 of 2 copies of this book. Everyone wants to learn about their personality style. But most people don’t like taking [...]

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I am an unapologetic fan of Seth Godin. I have read every one of his books and ebooks, his was the first blog I ever read (on accident), read almost every one of his blog posts, own his CD set, and have even gotten to talk to Seth on the phone for an interview for [...]

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Last week I spent 5 amazing days with 1900 other IT service and support professionals at the 2009 HDI Annual Conference. I learned a TON of new things that I plan to share with you over the next few days and weeks. For now, I thought I’d share why I attend conferences like this, and [...]

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Recently I had the good fortune to spend 40 minutes with Dan Roam, author of the great new book The Back of the Napkin. It’s quickly become one of my favorite books, for it changed the way I think about problem solving and helped me look at things in a new way. GOOD NEWS: You [...]

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