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Books

If you’re looking to learn more about Phil Gerbyshak’s books, you’ve come to the right place.

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#TwitterWorks – co-authored with Joe Sorge and Scott Baitinger

The story of how Twitter was leveraged to build a restaurant, a pizza truck – and 1000s of relationships  - and how your business can use it too!

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10 Ways to Make It Great

Phil’s first book, full of 10, make that 11, ways to improve your life, and your business. Pick up a copy of 10 Ways to Make it Great and stop waiting for permission to succeed!

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Service Desk Manager’s Crash Course

If you’re a new manager, Service Desk Manager’s Crash Course is for you, with tips on hiring, firing, discipline, team building and more.

If you’re an experienced manager, you can use this as a refresher on all the things you know you need to be doing to make your team great! Also with a chapter on selecting the right ITSM tool and a brief overview of the ITIL disciplines.

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Help Desk Manager’s Crash Course (co-authored with Jeffrey M. Brooks)

The first in the the series, Help Desk Manager’s Crash Course will cut years off your learning curve as a new manager.

Want digital copies of all my books? You can buy them through the fine folks at Selz now.