Donna Cutting is committed to teaching people to deliver great customer service and great customer experiences. While there are many things I think Donna is on the money about customer experience, there’s one thing that stands out more than anything else. Donna Cutting knows that great customer experience starts with great employee engagement! She’s recently released a…
In this episode, Phil Gerbyshak talks to Owen Video Hemsath, YouTube marketing and video marketing superstar. Owen shares some useful tips for creating a successful YouTube marketing strategy. He also tells us how he beat cancer in the best possible way, and destroys the myth of the “viral video.” Prefer to watch the video? Watch Owen…
Dan Griffin is the author of 4 books, and does programs around the country helping men get through the “stuff” that gets in their way. He is provocative, insightful, and pushing men to do the hard work necessary to recover and have healthy relationships. In this episode, Dan shares with Phil what he means by…
Scott Oldford is one of the most successful lead generation experts on the planet. His work at Infinitus has impacted many businesses and business people’s lives with his amazing SSF format, which drives down the cost of leads by being more relevant. Nearly every article Scott posts inspires me to stop relying on luck and…
In this episode of Conversations with Phil, I talk to Bernie Borges of Find and Convert, one of my favorite marketing and sales experts. We got to talk in person when I first moved to Tampa, and now, we got to record our conversation so you can listen in as we talk about social business,…
Do cold calls leave you… well, cold? In a recent interview with Paul Neuberger, the Cold Call Coach, we talked about how you can turn cold calling into an effective and, believe it or not, scientific way to increase sales. And it’s not just for sales—cold calling can be used to solicit donations or even…
We all go through hard times, some harder than others, some for longer than others, but rest assured, at some point in the future, if you haven’t already, you will go through a hard time or two. And sometimes life is full of wonder and amazement and the things we love and crave and cheer…
Recently I had a conversation with Karen Jacobsen, one of the voices of Siri (you know, the voice inside your phone that tells you where to go and what to do), and a wonderful performer, a professional speaker, and now – AN AUTHOR of the book Recalculate: Directions for Driving Performance Success – and it is…
I bombed. I thought I would never make it as a professional speaker. Heck, I didn’t think I ever wanted to get in the front of a room again to speak, train or anything. It was 2005, and my dream was crushed. But instead, that disastrous moment motivated me to pursue professional speaking full time….
In this episode of Conversations with Phil, I get to talk to Bernie Borges of Find and Convert, one of my favorite marketing and sales experts. We got to talk in person when I first moved to Tampa, and now, we got to record our conversation so you can listen in as we talk about…
Chris Brogan, NY Times best-selling author and social media superstar
Dr. Tammy Lenski
Lisa Gates
Sophie Klossner
Brad Shorr
Rich Hand